Frequently asked questions.
Orders & Shipping
How long does shipping take?
Orders are usually dispatched within 1-2 business days, with delivery taking a further 3-7 business days depending on your location.
Can I track my order?
Yes - once your order ships, you'll receive an email with a tracking link.
Returns & Exchanges
What's your return policy?
We currently offer exchanges only and do not provide refunds for change of mind. See our Refund Policy for full details.
How do I return or exchange my order?
Contact us within 14 days of receiving your order and we'll organise an exchange. Items must be unworn, unwashed and in original condition.
Can I exchange for a different size?
Yes, subject to stock availability. Reach out to our team and we'll sort it for you.
Sizing
How do your tees fit?
Our tees are a relaxed, true-to-size fit. Check the size guide on each product page for exact measurements.
Product & Care
Where is your tee sourced from?
No secrets here.
- Transparency matters to us. We source our tees from AS Colour. If you would like to learn more about their sourcing, manufacturing and worker practices you can find more information through their website.
- All our tees are embroidered in house using embroidery materials sourced from a small Melbourne based business.
- Our packaging is sourced from Melbourne based company Heaps Good Packaging, including their eco shipping labels and biodegradable mailer bags, to help reduce unnecessary waste.
How should I care for my tee?
- Cold machine wash with similar colours
- Do not bleach
- Do not tumble dry
- Do not dry clean
- Line dry in shade
About YOU vs UOY
How can I get involved with the community?
Follow along on Instagram and join the conversation - we'd love to have you involved.
Payment
What payment methods do you accept?
We accept all major credit and debit cards, as well as Shop Pay, Apple Pay and Google Pay.